Image Policies and Requirements

Using our service is easy, though there are a few simple facts you need to know so that we can provide the best possible results. Honestly, most needs are common sense.

It's important to know that due to the individual characteristics of any given image or effect, some crops are not possible and some combinations of photo and effect aren't possible. Though rare, it does occur. Some effects only work well with specific image characteristics such as full body poses or a singular subject. Replacement & refund policy is further below.

grafxphoto.com requires a large degree of "Artistic License". We may crop, color adjust, enlarge or otherwise manipulate your image due to the variability of images sent to us and specific needs of a given effect, both technical and aesthetic. 

Dos

  • Do send an original copy, like it came off your camera, unedited is best
  • Do send jpeg/jpg, tif, png, bmp, raw file types
  • Do send almost any file type, no need to convert, let us do it
  • Do send good quality photos
  • Do send scans of old images
  • Do send photos with a prominent subject taking up most of the frame

Don'ts

  • Don't send gif or pdf files, they won't work
  • Don't send photos with social media filters, if possible*
  • Don't send a photo that needs repairs*
  • Don't send out of focus, poor quality photos
  • Don't send very dark or very bright photos
  • Don't send photos of photos
  • Don't color correct, let us
  • Don't adjust your photo, let us
  • Don't crop your photo, let us
  • Don't convert your photo file type, let us

Ideal Size Requirements

  • Don't worry about dpi/ppi, that's not relevant
  • We prefer the largest original available
  • Ideal minimum size, 3000px on the widest side e.g., 3000px x 2000px
  • Another way to say it, 6 megapixels, roughly 3000 x 2000
  • 3500px plus is even better, more is always great
  • If you're a pro and pre-edit your photos, use tif

Less than Ideal Size Requirements

  • if less than 3000px on the widest side is provided, quality can suffer

Replacements & Refund

  • if less than 3000px on the widest side is provided, quality can suffer

Your Free Effect

  • if less than 3000px on the widest side is provided, quality can suffer

Your Final Image Files

  • Will be cropped to a 2:3 (4x6) ratio, in most cases
  • Will be 3700px x 2466px prior to adding a border, in most cases
  • Will be 8.22in x 12.333 @ 300ppi prior to adding a border, in most cases
  • Will have a white border adding 4x6in as sized above, in most cases
  • After adding border, you image will be 5500px x 3666, in most cases
  • After adding border, you image will be 12.22in x 18.33in @ 300ppi, in most cases
  • Use your images any way you wish, even commercially, assuming you own the rights

* Notes

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